Delete your account
This is a courtesy translation. In case of divergence, the Portuguese version prevails.
Updated on July 22, 2026
You delete your own account, from the website, without asking anyone. Pro access and billing end immediately; the data is erased 30 days later — that wait exists so you can change your mind.
How to request it
- Sign in at antenaplay.app/conta with your e-mail (we send a sign-in link; there is no password).
- Scroll to "Delete my account" and type your e-mail to confirm.
- That is it: the request takes effect immediately and you get an e-mail with the date the account will be erased.
What we erase
- Your e-mail and the account itself.
- Your sessions and every linked device.
- Your subscription and the Pro access history in our database.
What stays, and why
We do not promise to erase what the law requires us to keep:
- Invoices already issued and the record at the payment processor — tax obligation (Brazilian LGPD, art. 16, I).
- The operations audit trail, already without your e-mail (it is replaced by a code).
- The 7-day free-trial record: an irreversible code of your e-mail and of the device identifier, plus the date. We do not store the e-mail or the identifier themselves — only the code, which serves only to answer "has this person already used the trial?". It remains after deletion so the trial cannot be obtained again by deleting and recreating the account (Brazilian LGPD, art. 7, IX).
If you subscribed through Google Play
The subscription belongs to Google and we cannot cancel it for you. Cancel it at play.google.com/store/account/subscriptions — deleting your account here goes ahead either way.
Changed your mind?
Within the 30 days, sign in again at antenaplay.app/conta and choose "Cancel deletion". After that there is no way back — the account ceases to exist.