Help center

1. The app and your devices

What is Antena Play?

It's an IPTV player for Android TV, phone/tablet and Smart TV (LG webOS and Samsung Tizen). You add your own list (Xtream or M3U) and watch in the app. There's also a free, legal catalog — public-domain classics, open-licensed shorts and public TV.

Which devices does it work on?

On Android TV / Google TV, on Android phones and tablets, and on LG (webOS) and Samsung (Tizen) Smart TVs. The same account and the same list work on all of them.

Does Antena Play provide channels, movies or lists?

No. Antena Play is only the player: it does not provide, sell or index lists or content. The list you add is yours, and its legality is the responsibility of whoever adds it. The only content we offer is the free catalog, from legal sources.

What is the free catalog (the HUB)?

It's a tab with free, legal movies and videos — public domain, open licenses (like Creative Commons) and public TV. You can watch it without a list and without an account.

2. Your IPTV list

How do I add my list?

In the app, tap "I have an IPTV list" and enter your provider details: an Xtream server (address, username and password) or the link to an M3U/M3U8 list. The list is saved on the device — next time the app opens straight into it.

What's the difference between Xtream and M3U?

They're two list formats. With Xtream you enter an address, username and password, and the app organizes channels, movies and series automatically. With M3U you paste a single file link. Use whichever your provider offers — both work.

Can I have more than one list?

Yes, with Pro: you can save several lists and switch quickly between them in Settings. On the free plan, one list at a time.

A channel or movie won't open or keeps buffering. What do I do?

It's almost always the list or the connection, not the app. Test your internet, check that the list is active and within your provider's connection limit, and try another channel. If just one item won't open, the problem is usually that item's link at the provider.

3. Account and access

Do I need an account?

No. To watch your list and the free catalog, you don't need an account. The Antena Play account (email only, no password) unlocks Pro and links your subscription to your devices.

How do I sign in without a password?

Enter your email at antenaplay.app/conta (or on the app's "Sign in" screen) and we'll send a sign-in link that's single-use and valid for 15 minutes. No password to remember — the account is created on the spot if it doesn't exist yet.

I didn't get the sign-in email. What now?

The link arrives within a few minutes. If it didn't, check your spam or junk folder. It's valid for 15 minutes and single-use — if it expired, just request another. To improve delivery, add [email protected] to your contacts.

How do I sign in on the TV?

The TV's "Sign in" screen shows a QR code and a code. Point your phone's camera at the QR, or go to antenaplay.app/ativar in a browser and enter the code. You approve on your phone and the TV signs in on its own — no typing an email with the remote.

How many devices can use the same account?

Up to 5 screens on the same account. You can manage the linked devices in your account, at antenaplay.app/conta.

How do I sign out?

In the app's Settings, under "Sign out". That unlinks the device and frees the slot; your list stays saved on the device.

4. Pro subscription and billing

What is Antena Play Pro?

Pro unlocks the on-demand movies and series (VOD) in your playlist, the full program guide, multiview (more than one live channel at once), multiple playlists, channel organization (hide and reorder), themes, parental controls and use on up to 5 screens on the same account. Live TV and the free catalog stay open, with or without Pro.

Is there a free trial?

Yes. When you sign in with your email, you get 7 days of Pro free. The courtesy applies once per account and once per device — anyone who has already used it won't get a new trial.

How much does it cost? Where are the plans?

The plans and prices appear on the subscription screen, in the app and on the site — including monthly and yearly options. Live TV and the free catalog cost nothing.

How do I subscribe or cancel Pro?

You subscribe on the site or in the app. To switch plans or cancel, open your account at antenaplay.app/conta — or, if you bought through Google Play, manage it under "Subscriptions" on Play.

I canceled — do I lose access right away?

No. Canceling doesn't cut off immediately: Pro access lasts until the end of the period you already paid for. After that, the app returns to the free plan (live TV and the free catalog keep working).

I paid and Pro didn't show up.

Activation usually takes a few minutes. Check that you're signed in with the same email you used to pay, and reopen the app (or return to it) so it re-checks. If you bought through Google Play, the payment confirmation can take a little while. If it persists, contact [email protected].

5. Privacy and support

How do parental controls work?

On Pro, you set a PIN and can hide adult content and turn on kids mode (the app opens locked to the Kids tab and Settings asks for the PIN). It's all in the app's Settings.

How do I delete my account?

At antenaplay.app/excluir-conta (or in your account settings). We erase your email, sessions, devices and subscription; invoices already issued are kept as required by tax law.

What do you do with my data?

The minimum needed for sign-in and the subscription to work. Your list credentials stay on your device, encrypted, not on our server. The details are in the Privacy Policy.

Still need help?